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Policies /

Deposit Policy...

All deposits are NON-REFUNABLE but are TRANSFERABLE as I understand things come up.

 

If you fail to attend an appointment without letting me know in advance your deposit will be LOST.

 

If for any reason I need to cancel an appointment I will offer you either another appointment that best suits you or a full refund. 

Cancellation Policy...

If possible please move or transfer your appointment within 24 hours. 

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However as I understand things  suddenly come up & emergencies happen, you can move your appointment ONCE, transferring your deposit over to that appointment.

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 If after this you cancel the rescheduled appointment with less than 24 hours notice your deposit will be LOST and I will also ask for full payment of the rescheduled appointment before booking you back in.

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If you fail to make an appointment without letting me know in advance I will ask for full payment of the appointment before booking you back in. 

 

If you repeatedly fail to attend appointments or repeatedly move/cancel appointments with less than 24 hours notice, this will affect future bookings and you may not be able to make another appointment with me in the future.

Under 12/Under 16 Policy...

No Under 12's

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Under 16's require parental consent.

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